How we handle your data
User privacy matters to us. This page explains which information we collect during enquiries and reservations, why we use it and how we protect it.
We collect information that users provide directly through contact forms, reservation enquiries and direct communication with our team.
This may include identity, contact and reservation details needed to process enquiries, confirm rentals and provide customer support.
- Full name, email address and phone number.
- Reservation details such as dates, locations and vehicle category.
- Information required to confirm and fulfil the rental.
We use the data only to process reservations, communicate with users, provide support and meet operational obligations related to vehicle rental.
The data is not used for vague or hidden purposes. When required, information may also be processed for legal, security or accounting obligations.
- Reservation confirmation and pickup coordination.
- Answering enquiries and providing customer support.
- Record-keeping, security and legal compliance.
We keep data only for as long as needed to provide the service, maintain records and comply with applicable obligations. Access is limited to people and systems that need it for operational purposes.
If you want more information about your data, a correction or deletion where applicable, you can contact us directly.
Common questions
We share data only when it is necessary to provide the service or comply with legal obligations, not for unauthorized marketing or selling personal data.
Send us a request through the contact page or by email and we will review what can be done in line with applicable obligations and rental records.